Welcome to Zhenna Services. These Terms & Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.
Services Description
Zhenna Services provides China sourcing and procurement services including supplier sourcing, verification, factory inspection, product development, order consolidation, and freight coordination. We act as an intermediary to facilitate connections between international buyers and Chinese manufacturers. We do not guarantee specific outcomes or results, as success depends on various factors including market conditions, product specifications, and manufacturer capabilities.
User Responsibilities
You agree to provide accurate and complete information when submitting inquiry forms and requests. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree not to use our services for illegal purposes or in violation of any applicable laws and regulations. You acknowledge that you are solely responsible for your interactions with suppliers and manufacturers identified through our services.
Payment Terms & Pricing
Pricing for our services is provided based on your specific requirements and will be communicated in a formal quote. All quotes are valid for 30 days unless otherwise stated. Payment terms are agreed upon separately for each project. We accept various payment methods and all prices are subject to confirmation upon receipt of detailed specifications. Additional charges may apply for rush services or special requests.
Limitation of Liability
Zhenna Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability under these terms shall not exceed the amount paid by you for the services in question. We are not responsible for any loss or damage resulting from supplier performance, quality issues, delays, or any matters beyond our reasonable control.
Intellectual Property Rights
All content on our website, including text, graphics, logos, and images, is the property of Zhenna Services or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission. Any unauthorized use of our intellectual property is prohibited.
Dispute Resolution
Any disputes arising from these Terms & Conditions or your use of our services shall be governed by the laws of China. You agree to attempt to resolve disputes through good-faith negotiation before pursuing legal action. If negotiation fails, disputes shall be resolved through binding arbitration in Guangzhou, China.
Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and services following any modifications constitutes your acceptance of the updated terms. We recommend reviewing these terms periodically for updates.
Contact Us
If you have questions or concerns about these Terms & Conditions, please contact us at Kennyibraham@gmail.com or call +86 1353 3351 1130. You can also reach us by mail at Office D130, 5th Floor, No 2-604, Renmin North Road, Yuexiu District, Guangzhou City, China.
