Zhenna Services (Company) is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and product requirements when you submit inquiry forms or request quotes. We also collect information about your browsing activity, device information, and IP address through cookies and similar tracking technologies to improve your experience and analyze website usage.
How We Use Your Information
We use the information we collect to process your sourcing requests, provide customer support, send you relevant updates about our services, and improve our website functionality. Your information helps us understand your business needs and provide personalized sourcing solutions. We may also use your data for marketing purposes with your consent.
Data Protection & Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in operating our website and conducting our business, such as logistics providers and payment processors. All third parties are required to maintain the confidentiality of your information.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us. For any privacy-related requests or concerns, you can contact us using the information provided below. We will respond to your request within 30 days.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at Kennyibraham@gmail.com or call +86 1353 3351 1130. Our mailing address is Office D130, 5th Floor, No 2-604, Renmin North Road, Yuexiu District, Guangzhou City, China.
